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Privacy Policy

Effective Date: [04/01/2025]

  • Information We Collect
  • We may collect the following types of information:
  • Personal Information: Name, phone number, email address, address, date of birth, and any other information voluntarily provided by you.
  • Health Information: Relevant medical and care-related data needed to provide home care services.
  • Communication Data: SMS, email, or call history with our staff, including content when applicable.
  • Device & Usage Information: IP address, browser type, and device data when accessing our digital platforms.
  • How We Use Your Information

        Your information is used to:

  • Provide and manage our home care services
  • Communicate with you via phone, SMS, or email
  • Schedule appointments or coordinate care
  • Ensure compliance with legal and regulatory requirements
  • Improve our services and customer support
  • SMS Terms & Conditions

      Heavenly Sent Home Care Services LLC is compliant with The Campaign Registry (TCR) regulations for SMS communication. By providing            your phone number, you consent to receive text messages related to your care, scheduling, reminders, and service updates.

  • Message frequency may vary based on your interaction with our service.
  • Message and data rates may apply depending on your mobile carrier.
  • You can opt out of receiving SMS at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us at 984-200-5554.
  • Sharing of Information

    We do not sell, rent, or trade your personal information with third parties. We may share information only with:

  • Authorized staff or caregivers involved in your care
  • HIPAA-compliant partners or vendors essential to our operations
  • Regulatory authorities, as legally required
  • Data Protection

  We implement physical, technical, and administrative safeguards to protect your personal data from unauthorized access, loss, or misuse.

  • Your Rights

  You have the right to:

  • Access and review your information
  • Request corrections to inaccurate data
  • Withdraw consent or request data deletion (where applicable)
  • Contact Us
  • For questions about this Privacy Policy, or to exercise your rights, contact us at: 984-200-5554
  • Heavenly Sent Home Care Services LLC
  • 1100 Logger Ct, Raleigh, NC 27609, United States
  • Phone: 984-200-5554
  • Email: Admin@heavenlysenthomecare.com

At Heavenly Sent Home Care Services LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including via our website, phone, email, and SMS communication.

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We are dedicated to providing personalized, high-quality home care solutions that empower individuals to live comfortably, safely, and independently in the place they call home.

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